Privacy Policy

Information We Collect

When you contact us or request a demonstration, we may collect business and personal information including your name, email address, phone number, organization name, job title, and any other information you choose to provide through our inquiry forms or communications.

We also collect limited usage data about how visitors use our website (for example, pages viewed, approximate geography, device/browser). This information is generally aggregated and does not identify you personally. In the EU/UK, we only set non‑essential cookies such as analytics after you give consent.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and product demonstration requests
• Provide product information, pricing, and technical support
• Process orders and manage our business relationship with your organization
• Improve our products, services, and customer experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and comply with applicable privacy regulations.

These service providers act as processors on our behalf and only process data according to our instructions. Examples include website hosting and delivery, analytics, email, databases, and AI assistance.

Cookies & Analytics

• We use cookies to run the site and to understand usage. In the EU/UK, non‑essential cookies (like analytics) only run after your consent. You can update preferences any time using the “Cookie Preferences” link in the footer.
• Google Analytics (GA4) is configured without Ads Personalization/Google Signals and is used to evaluate aggregated site performance and improve our content.

Service Providers (Processors)

We use reputable service providers to operate our website and services. The providers we commonly use include:

• Vercel – hosting and content delivery for our website.
• Google Analytics – aggregated website analytics (configured without Ads Personalization).
• Supabase – database/storage (for operational data, if used).
• Resend – transactional email delivery (if used).
• OpenAI – AI‑powered assistance or features (if used) to help answer questions or improve the experience.

We may update providers over time as our technology stack evolves. Where required, we put agreements in place to ensure appropriate safeguards and data processing terms.

Data Retention

We retain information only for as long as necessary to fulfill the purposes described above or as required by law. Cookie consent preferences are stored for up to 12 months unless you clear cookies earlier.

Data Security

We implement appropriate technical and organizational security measures to protect your personal and business information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, update, or delete your personal information at any time. To exercise these rights or for any privacy-related questions, please contact us through our contact page or reach out directly to your Azot representative.